FAQ - Frequently Asked Questions

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WILL I NEED TO PAY A DEPOSIT?

  • Yes, we require a non-refundable retainer fee to secure your day. This fee ensures that we reserve our services exclusively for you on your chosen date. 

HOW DO I PAY YOU?

  • We accept credit cards and bank transfers. Please note that there will be a 3% add-on fee if you choose to pay with a credit card.

IT’S TIME FOR YOU TO LEAVE, BUT A BUNCH OF EXTRA KIDS SHOWED UP, CAN YOU STAY LONGER?

  • Overtime is charged in 30 minute increments. Sometimes this happens despite your best efforts. Please do a head count at the beginning of your party. Here are some options: Ask the artist if they can stay longer. If it looks like more than you planned, please discuss it with the artist. She may be able to arrange to stay longer, but if she can't, she may be able to go off our menu and paint some limited designs to get everyone's face painted.

HOW FAR IN ADVANCE DO WE HAVE TO BOOK?

  • Our schedule can fill up quickly, especially during peak seasons like Halloween and 4th of July weekends can be booked up to a year in advance. Contact us as soon as you have your event details to secure your date and time. The client who completes the contract first gets the booking

FACE PAINT AND TIPS FOR REMOVAL

  • I use only the highest quality professional face paints and cosmetic glitters, such as FAB/Superstar, Kryvaline, DFX, TAG, and Global. These brands are all FDA approved, non-toxic, and safe for use on the skin.
  • To remove face paint, wipe away most of it with a wet paper towel or wipe, then use mild soap and warm water to gently wipe with a soft cloth.
  • For stubborn colors around the eyes, use a Q-tip with eye-makeup remover.
  • Some darker colors may leave temporary light staining, especially on lighter or drier skin.
  • Avoid keeping face paint on overnight or for long periods of time.

GLITTER TATTOO AND TIPS FOR REMOVAL

  • Our glitter tattoo is 100% non-toxic and safe for your skin. It can last between 3 to 7 days, depending on your skin type and how well you take care of it. While the tattoo is waterproof, prolonged exposure to water (such as swimming or bathing) can weaken it. After such activities, pat the area dry instead of scrubbing or scratching it with a towel, as friction can shorten the lifespan of your tattoo.
  • If you want to remove your glitter tattoo earlier, soak it in water for a few minutes first, then apply baby oil or makeup remover (isopropyl alcohol can also work, but it may be harsher on the skin). Massage the oil over the tattoo until it breaks down the glue, then gently exfoliate or rub with a damp cloth to remove the remaining glue and glitter.

HENNA/ JAGUA AFTER CARE

  • To enhance the darkening process, it is recommended to apply heat within the first 24 hours, even after removing the henna paste. Hair dryers can be effective, but extreme caution should be exercised when using steam, as it can cause severe burns if not used carefully. Regular exposure to heat even after removing the paste can help intensify the color.
  • Avoid washing the tattooed area with water for 24 hours if possible (48 hours is even better). After 8 hours, gently remove the paste by picking or scraping. If the paste falls off earlier, there's no need to worry as its job is already done. Refrain from picking at it.
  • Allow the paste to remain on the skin for a minimum of 4 hours, preferably overnight, for optimal results. Henna applied to the upper arm or shin may not appear as dark as it does on the toes, fingers, and palm, where the darkest colors are achieved.
  • The design will progress from orange tones to burgundy or brown shades within approximately 48 hours, varying from person to person. The color may continue to deepen beyond this timeframe, so there's no need to panic if the paste falls off and the color appears faintly orange. It will darken over time.
  • Avoid using exfoliants such as chlorine, most hand lotions, or engaging in activities involving pools or hot tubs. Antioxidants found in many face and hand lotions should also be avoided.
  • To minimize design fading during water contact, protect the area with natural oils like olive or corn oil. Using a latex glove with an elastic band around the wrist can be helpful in safeguarding hand Mehndi during showering. Certain wax-based balms can also assist in repelling water from the design, but avoid those with exfoliating properties or antioxidants.
  • Keep in mind that recently hennaed areas act as a sunscreen and may not tan when exposed to sunlight. This can result in a "ghosting" effect, where the un-hennaed skin tans while the pattern remains unchanged.